We Set Out to Make Every Company Customer-Centric
TheClico was founded on a simple belief: Every organization should be able to understand what its customers are saying, thinking, and feeling at scale.
From Frustration to Innovation
TheClico was born from observing enterprise companies struggling to understand their customers. Traditional survey tools captured only a small slice of the conversation. Social listening tools lacked depth. Analytics platforms couldn't handle unstructured text.
We saw an opportunity to apply the latest breakthroughs in AI and natural language processing to solve this problem permanently. Our vision: A single platform that could ingest any type of customer feedback, understand it deeply, and deliver insights that create real business impact.
Today, TheClico processes hundreds of millions of customer data points monthly for leading enterprise companies across retail, finance, energy, and more.
What We Stand For
The principles that guide our product development and customer service.
Customer Focus
We develop features that create real business value, not just look good in demos. Every feature is validated with enterprise use cases.
Purposeful Innovation
We pursue AI innovation that creates real business outcomes, not technology for technology's sake.
Trust & Transparency
We protect sensitive customer data with the highest care. Our AI decisions are explainable and auditable.
Human-Centered AI
AI should support human decision-making, not replace it. We build tools that empower teams.
Milestones
Key moments in TheClico's evolution.
TheClico Launch
TheClico was founded with a vision to democratize customer intelligence.
First Enterprise Customers
Won our first enterprise customers in retail and energy sectors.
Pre-Seed Investment
Received pre-seed investment from Sabancı ARF, accelerating our growth journey.
Sector Diversification
Expanded into finance, telecommunications and FMCG sectors.
LLM Integration & Platform Expansion
Next-generation LLM-based insights and expanded platform modules went live.
What Makes Us Different
We're not just another analytics provider. Here's why leading enterprises choose TheClico.
Built by Practitioners
Our founders have CX, marketing and data science backgrounds at leading enterprise companies. We understand your challenges first-hand.
AI-Native Architecture
Unlike tools with AI bolted on as an afterthought, TheClico is designed from the ground up to leverage modern NLP and machine learning.
Enterprise-First Design
Security, scalability and integration capabilities designed for the most demanding enterprise environments.
Outcome-Focused
We measure success by the business outcomes our customers achieve, not vanity metrics.