Transform Voice of Customer Into Strategic Insights
Analyze social media, app reviews, complaints, and surveys with artificial intelligence. Discover what your customers really think and why they think it.
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Real-Time Customer Intelligence
Transform thousands of customer feedback into meaningful insights. Instantly discover trends, issues, and opportunities with AI.
Customer Experience Platform
Real-time analysis • Last update: 5 minutes ago
Customer Sentiment Distribution
Top Performers
Smart Insights
Collect All Voice of Customer in One Platform
Consolidate customer feedback from different channels into a single platform. Transform into meaningful insights with AI.
Social Media
Track brand mentions and customer comments on Twitter/X, Instagram, and other social media platforms in real-time.
Review Platforms
Analyze customer feedback on Google Reviews, complaint platforms, and industry-specific review sites.
Mobile App Reviews
Analyze user reviews from App Store and Google Play by sentiment and topic.
Complaint Management
Categorize complaints on complaint platforms, track trends.
Call Center
Analyze data from customer service interactions and extract insights.
Surveys & Forms
Automatically analyze NPS, CSAT, and open-ended survey responses.
From Data to Action in Minutes
AI doesn't just show you what happened, it tells you what to do. Make your decisions data-driven.
AI-Powered Insights
Transform raw customer feedback into prioritized, actionable insights.
Smart Alert System
Catch issues before they grow with anomaly detection and early warning signals.
Comparative Analysis
Compare performance across branches, products, and channels.
Topic & Sentiment Analysis
Deeply understand what customers feel about which topics.
PersonaDelta Segmentation
Identify different customer groups with behavioral customer segmentation.
HITL Model Management
Continuously improve and validate your AI models with Human-in-the-Loop.
PersonaLLM
AI-Based Consumer Insight Platform
Create your own target audience, test your product, pricing, and campaigns before market launch—risk-free, fast, and reliable.
Hybrid Artificial IntelligenceAgent Architecture
A next-generation decision support platform consisting of specialized, mutually supervising AI agents that goes beyond classical LLM usage.
- Secure, auditable, and evidence-based AI
- Virtual customer panel simulation
- Human-in-the-Loop quality control
Agent Ecosystem
In DevelopmentOrchestrator
System brain
Supervisor
Quality control
Persona
Dynamic profiles
Anomaly
Crisis detection
Analysis
Market insight
From Complex Data to Clear Insights
Transform customer feedback into strategic business decisions in 4 steps.
Data Collection
Automatically collect customer feedback from all channels.
AI Analysis
Our NLP engine performs sentiment, topic, and intent analysis.
Insight Panel
See all insights in one powerful dashboard.
Take Action
Make quick decisions with AI recommendations and alerts.