AI-Powered Customer Intelligence Platform

Transform Voice of Customer Into Strategic Insights

Analyze social media, app reviews, complaints, and surveys with artificial intelligence. Discover what your customers really think and why they think it.

Trusted by Turkey's leading enterprise companies

RetailEnergyFinanceFMCG

Trusted Business Partners

Turkey's Leading Brands Choose TheClico

Migros
A101
BİM
ŞOK
Opet
EnerjiSA
DenizBank
Allianz
Setur
KoçSistem
İGA
Turkcell
Live Dashboard

Real-Time Customer Intelligence

Transform thousands of customer feedback into meaningful insights. Instantly discover trends, issues, and opportunities with AI.

Customer Experience Platform

Real-time analysis • Last update: 5 minutes ago

Last 30 Days
↑ 3.1% increase
0.0%
Positive Feedback
↑ 1.2% increase
0.0%
Neutral Feedback
↓ 2.8% decrease
0.0%
Negative Feedback
↑ 8.2% increase
0
Total Analysis

Customer Sentiment Distribution

57.6%
Pozitif
Pozitif Nötr Negatif

Top Performers

Beşiktaş Mağazası
96.8%
Alsancak Mağazası
95.2%
Kızılay Mağazası
94.7%
Lara Mağazası
93.9%
Bornova Mağazası
92.4%

Smart Insights

Kategori İçgörüsü
Mobil uygulamada pozitif geri bildirimler %8 artış gösterdi.
Aksiyon Önerisi
Teslimat sürecinde dijitalleşme oranını %25 artırmak memnuniyeti yükseltecek.
Kritik İçgörü
Ödeme sistemleri konusunda şikayet trendi yükseliyor.
Critical Alert: Complaint Increase Detected
65% increase in product quality complaints in the last 24 hours • 12:30
↑ 65%
Data Sources

Collect All Voice of Customer in One Platform

Consolidate customer feedback from different channels into a single platform. Transform into meaningful insights with AI.

Social Media

Track brand mentions and customer comments on Twitter/X, Instagram, and other social media platforms in real-time.

Real-time monitoring

Review Platforms

Analyze customer feedback on Google Reviews, complaint platforms, and industry-specific review sites.

Multi-platform integration

Mobile App Reviews

Analyze user reviews from App Store and Google Play by sentiment and topic.

iOS & Android support

Complaint Management

Categorize complaints on complaint platforms, track trends.

Automatic categorization

Call Center

Analyze data from customer service interactions and extract insights.

Voice & text analysis

Surveys & Forms

Automatically analyze NPS, CSAT, and open-ended survey responses.

Open-ended response analysis
Platform Capabilities

From Data to Action in Minutes

AI doesn't just show you what happened, it tells you what to do. Make your decisions data-driven.

AI-Powered Insights

Transform raw customer feedback into prioritized, actionable insights.

Automatic theme extractionRoot cause analysisAction recommendations

Smart Alert System

Catch issues before they grow with anomaly detection and early warning signals.

Real-time alertsVolume increase detectionSentiment change alarms

Comparative Analysis

Compare performance across branches, products, and channels.

Branch comparisonProduct-based analysisChannel performance

Topic & Sentiment Analysis

Deeply understand what customers feel about which topics.

Topic explorerSentiment trackingTrend analysis

PersonaDelta Segmentation

Identify different customer groups with behavioral customer segmentation.

Psychographic profilesCustomer journeyChurn risk prediction

HITL Model Management

Continuously improve and validate your AI models with Human-in-the-Loop.

Model validationClassification controlContinuous learning
TÜBİTAK SupportedNEW

PersonaLLM

AI-Based Consumer Insight Platform

Create your own target audience, test your product, pricing, and campaigns before market launch—risk-free, fast, and reliable.

Unlimited persona creation
10-100 person communities
In-depth analysis in 5 minutes
73% real research accuracy
Test Results
Product Launch Test
100 Participants
YTE
Young Tech Enthusiast
18-24 yaş
%87
Purchase
WM
Working Mom
25-44 yaş
%62
Purchase
PR
Price-Focused Retiree
45+ yaş
%34
Purchase
Action Suggestion
You can increase conversion by 23% by offering installment options for the young segment.
Results in 5 minutes
Under R&DTÜBİTAK 1501

Hybrid Artificial IntelligenceAgent Architecture

A next-generation decision support platform consisting of specialized, mutually supervising AI agents that goes beyond classical LLM usage.

  • Secure, auditable, and evidence-based AI
  • Virtual customer panel simulation
  • Human-in-the-Loop quality control

Agent Ecosystem

In Development

Orchestrator

System brain

Supervisor

Quality control

Persona

Dynamic profiles

Anomaly

Crisis detection

Analysis

Market insight

Policy-as-CodeAudit-LogPII ProtectionScalable
How It Works

From Complex Data to Clear Insights

Transform customer feedback into strategic business decisions in 4 steps.

1

Data Collection

Automatically collect customer feedback from all channels.

2

AI Analysis

Our NLP engine performs sentiment, topic, and intent analysis.

3

Insight Panel

See all insights in one powerful dashboard.

4

Take Action

Make quick decisions with AI recommendations and alerts.